OUR PRIVACY POLICY
International Seal Co. Ltd
Last updated: June 2026
www.internationalseal.co.uk | charlie@internationalseal.co.uk | +44 7471 683531
1. Introduction
International Seal Co. Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it.
This policy applies to all personal data collected through our website (internationalseal.co.uk), our Google Ads lead forms, and any direct communications you have with us.
We are registered in England and Wales and act as the Data Controller for personal data collected through our business activities. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Company name: International Seal Co. Ltd
Registered in: England and Wales
Website: https://internationalseal.co.uk
Email: charlie@internationalseal.co.uk
Phone: +44 7471 683531
3. What Personal Data We Collect
We may collect the following categories of personal data:
3.1 Data you provide directly
- Full name
- Email address
- Phone number
- Company name and job title
- Details of your product enquiry or quote request
- Any technical specifications or drawings you share with us
3.2 Data collected automatically
- IP address and browser type
- Pages visited on our website and time spent on them
- Referring website or search terms used to find us
- Device type and operating system
- This data is collected via cookies and standard web analytics tools (see Section 8).
3.3 Data from Google Ads
If you submit an enquiry through our Google Ads lead form, Google will share your name, email address, and phone number with us. This data is processed in accordance with both this policy and Google’s own privacy policy (policies.google.com/privacy.)
4. How We Use Your Personal Data
We use your personal data only for the following purposes:
To respond to quote requests and product enquiries
To provide you with pricing, product information and technical advice
To communicate with you about orders, deliveries and after-sales support
To send relevant product updates or offers where you have consented to receive these
To improve our website, products and services
To comply with legal and regulatory obligations
We will never use your data for unrelated purposes without your explicit consent.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
Legitimate interests: To respond to your enquiry and provide the products or services you have requested.
Contractual necessity: Where you have placed an order or entered into a contract with us.
Consent: For marketing communications and non-essential cookies, where you have opted in.
Legal obligation: Where we are required to process data to comply with applicable law.
6. Who We Share Your Data With
We do not sell, rent or trade your personal data. We may share it in the following limited circumstances:
Supply chain partners: Where fulfilment of your order requires us to share specifications with our manufacturing partners (including Finn Global Supply and our suppliers in China, Taiwan and Vietnam). Only the minimum data necessary will be shared.
Service providers: We use third-party platforms such as Google Ads, Google Analytics, and email hosting providers. These are bound by their own data processing agreements and privacy policies.
Legal requirements: Where we are required to disclose data by law, court order or regulatory authority.
7. International Data Transfers
As part of our global supply chain operations, some of your data may be transferred to countries outside the UK, including the United States, China, Taiwan and Vietnam. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), to protect your data to the same standard required under UK GDPR.
8. Cookies
Our website uses cookies — small text files placed on your device — to improve your browsing experience and help us understand how our site is used.
8.1 Types of cookies we use
Essential cookies: Required for the website to function. Cannot be disabled.
Analytics cookies: Help us understand visitor behaviour (e.g. Google Analytics). Only used with your consent.
Advertising cookies: Used by Google Ads to measure the effectiveness of our advertising campaigns. Only used with your consent.
You can control and delete cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
9. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
Enquiry and quote data: 24 months from last contact
Customer order data: 7 years (required for VAT and accounting purposes)
Website analytics data: 26 months (Google Analytics default)
Marketing consent records: Until consent is withdrawn
After these periods, data is securely deleted or anonymised.
10. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data in certain circumstances.
Right to restrict processing: You can ask us to limit how we use your data.
Right to data portability: You can request your data in a structured, commonly used format.
Right to object: You can object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at charlie@internationalseal.co.uk. We will respond within 30 days. We may need to verify your identity before processing your request.
11. Right to Complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO. Please contact us first at charlie@internationalseal.co.uk.
12. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These include:
Secure website hosting with SSL encryption (HTTPS)
Restricted access to personal data within our organisation
Regular review of our data handling practices
While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. If you have reason to believe your data has been compromised, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available here on this page (internationalseal.co.uk/privacy-policy).
We will notify you of significant changes by email where we hold your contact details, or by posting a notice on our website. The “Last updated” date at the top of this policy reflects when it was last revised.
14. Contact Us
For any questions, requests or concerns relating to this Privacy Policy or our data practices, please contact:
International Seal Co. Ltd
Email: charlie@internationalseal.co.uk
Phone: +44 7471 683531
Website: https://internationalseal.co.uk